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Terms and Conditions

By using the Hardknock Hooligans, LLC website and subsequently making purchases, you certify and agree that you are 18 years of age or older and that products purchased from Hardknock Hooligans, LLC are to be used solely by persons over the age of 18.

 

Hardknock Hooligans, LLC does not guarantee, expressly or implied, that our products aid in smoking cessation, nor have they been tested as such. Products sold may or may not be safe for human consumption and by purchasing products from Hardknock Hooligans, LLC, you agree said products could have a negative impact on your health. You assume all risks in using these products. Hardknock Hooligans, LLC products may contain nicotine, which is an addictive substance. Nicotine in high doses can be lethal. Keep out of reach of children and pets. Hardknock Hooligans, LLC's products are not intended for nonsmokers, pregnant or nursing mothers, or anyone with other health concerns. Please consult your doctor before using an e-cigarette.

 

You assume all liability for failing to properly use products purchased from Hardknock Hooligans, LLC. Hardknock Hooligans, LLC is not liable for any personal and or property damage, injury, illness or financial loss caused by the use or possession of any product purchased from Hardknock Hooligans, LLC. It is your responsibility to understand how to properly use and store the products that you have purchased from Hardknock Hooligans, LLC. If you have any questions please contact Hardknock Hooligans before use.

 

Hardknock Hooligans, LLC prides themselves on quality workmanship and providing exceptional customer service. All products manufactured by Hardknock Hooligans, LLC (box mods) will be warrantied for a period of 30 days from the date of purchase. You must contact Hardknock Hooligans, LLC within the warranty time frame to request repair. This warranty is VOID if Hardknock Hooligans, LLC determines that the alleged problem was caused by misuse, abuse, negligence, or modifications, including repairs not done by Hardknock Hooligans, LLC.

 

All other non-consumable purchases will be warrantied for a period of 30 days. These items would include batteries and chargers. You must contact Hardknock Hooligans, LLC within the warranty time frame to request exchange. This warranty is VOID if Hardknock Hooligans, LLC determines that the alleged problem was caused by misuse, abuse, negligence, or modifications, including repairs done by purchaser.

 

All consumable purchases made from Hardknock Hooligans, LLC will only be warrantied for dead on arrivals, meaning that the product was defective straight from the package. These items would consist of wicks, tanks, etc. Hardknock Hooligans, LLC must be contacted within 72 hours of delivery to request an exchange. If the same item is no longer available, a similar item will be used. Exchanges are only authorized after Hardknock Hooligans, LLC has verified that the defect was caused by manufacturing and not by misuse, abuse, negligence, or modifications, including repairs done by purchaser.

 

All sales of juice or e-liquid is FINAL. We understand that not everyone will enjoy every flavor, therefore we have created a sample pack to try a few different flavors before committing to your favorite.

 

Hardknock Hooligans, LLC does not offer refunds but we will gladly repair or exchange, if your product is determined to be defective during the warranty period. There are no refunds or exchanges on custom box mods nor on e-liquid. If you have found your item defective after the warranty period, Hardknock Hooligans, LLC will repair your product for an additional charge.